When something works in business, you stick with it. This applies to using Facebook as a marketing tool for your company. Although it’s only been around for about a decade, Facebook is a proven success when it comes to marketing campaigns. The following article will show you how to capitalize on this very useful tool for business.
If you’re having trouble gaining followers, you can offer a sweepstakes in return for their “Like”. Just place the sweepstakes in a tab on your company’s page and have them fill it out with their email address, specifying that only those who Like your page will be eligible for the contest.
If you use Facebook Offers you will be able to promote whatever contest or freebie you’re giving to people through your website. Just create the offer and then make it a Promoted Post. If the offer is extra special, you can promote it to people that aren’t fans as well.
If you have a follower complaining on your Facebook page, try your best to resolve the issue publicly. This will let others know that you are a reputable business and will handle all of your obligations. If you cannot resolve a dispute with a customer publicly, try handling it in private.
Make custom tabs on your Facebook page. You will automatically have a few tabs set up for you when you first create your page, but it is possible to get creative and add in a few of your own. For instance, think about including a tab that has links to information that you find valuable.
Likes won’t pay your electricity bill, shares won’t bring home the bacon and comments won’t pay your employees’ wages. None of these things directly help you turn a profit. You can easily advertise on Facebook without ever investing in a Facebook business page, so consider other options and how much money they can make you.
Never purchase a Facebook page from someone else. Many people do this so they can have a lot of likes from the beginning, but this is never a good idea. Once people start to realize they are a part of something unfamiliar, they will probably unlike the page and give their friends a warning.
Be communicative. When someone makes an effort to write you a question or even to just say something positive about your company, make sure you respond. It helps to create good will, and it says a lot about you as a business owner. New customers and potential customers will be impressed with how responsive you are.
Only post content on your Facebook page that is relevant to the interests of your target audience. Don’t let yourself get caught up in the social aspect and start posting everything you find interesting. Keeping your posts relevant will better engage your audience than having lots of pointless posts.
Make content on your Facebook page exclusive. People tend to love what they think is “out of reach.” Try offering something valuable to your audience in exchange for them to “Like” your page. This is a win-win situation for everyone. Some businesses have offered free products like e-Books just for “Liking” their page.
Keep the profile updated. If anything changes within your business, be sure you change it on your profile page. An outdated profile page will give the impression that your Facebook page is out-of-date and not useful. You may choose to change your profile page often to keep customers coming back.
Use videos whenever possible, especially if you have a new product to showcase. While a picture is great (and it is certainly better than nothing), a video is much more exciting and can give your followers more information than a picture and text alone can. Adding a video to your post is quite easy with Facebook’s current format as well, so there really is no reason not to give it a try.
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Do not be too serious on Facebook. You can be a professional and still take a light-hearted approach to things. You will get much more interaction with your followers that way, and people will also feel more like they can identify with you if you are not so stiff all the time.
If you are doing particularly well, make sure that you go on Facebook and thank everyone for their loyalty. Let them know that you have reached your goals and you could not have done it without them. Be humble since acting arrogant will leave a bad taste in peoples’ mouths.
Make sure your personal Facebook profile is set to private. If your real name appears anywhere on your official website, some customers might try finding more information about you and your Facebook profile could come up. It is best not to share anything that could hurt the image of your brand and keep your profile private.
You want to show people that you are a real person, so make sure that you link your Facebook business page to your profile. In the section where you are allowed to add administrator’s information, place a link to your personal page. You don’t have to accept anyone you don’t feel comfortable adding, but it will let people know you are real.
Don’t clutter your Facebook marketing pages with too much bling. Although you want it eye-catching and appealing, you don’t want to overwhelm people with more information than they can process. A simple page that looks clean, colorful and is easy on the eyes will be far more effective than one that screams to the reader.
When you are choosing a Facebook URL, make sure you choose one that is very similar to the name of your business and/or your website. This will help you remain consistent with your branding. If people cannot find you very easily, they may become discouraged and look for a different business to work with.
Using Facebook for marketing purposes makes sense and cents! Use the information from this article to begin your marketing campaign and reach an unlimited amount of new customers. When something works in business, it catches on and everyone starts taking advantage of it. Today there are literally millions of companies on Facebook: What are you waiting for?